Service Level Agreement

Limton is fully capable to support its sold systems for their lifetime – having resources required to do so – ALL under one roof.

With intension to help our customers fully utilize the procured systems, we offer comprehensive support – through Service Level Agreements – even after warranty period is expired.

We offer multiple types of Service Level Agreements against their specific costs; giving customer options that best support their procured systems.

Our dedicated teams of hardware & software engineers and full-fledge in-house service center are adequately equipped to provide onsite support to customers for hardware & software as well provide fault rectification & repair/replacement of hardware parts at our service center.

Our help-desk formed under our Customer Relationship Management (CRM) team is available for customers to register their complaints under warranty & we assign resources for remote or onsite or service center support, as the case maybe.

* Note: Details of the SLA clause to be requested to our support teams, as per procured system(s)